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auravinthyra

Financial Intelligence Made Simple

Privacy Policy

We're committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data when you use auravinthyra's expense categorization platform.

Last Updated: March 15, 2025

Who We Are

UK GDPR Compliant

auravinthyra operates as a comprehensive expense categorization platform, helping individuals and businesses better understand their financial patterns. Our registered office is located at 88 Islington, Liverpool L3 8LD, United Kingdom. As your data controller, we take responsibility for how your personal information is collected, processed, and protected throughout your journey with our platform.

When you interact with our services, whether through our website, mobile applications, or customer support channels, you're entrusting us with various pieces of personal information. This privacy policy explains exactly what we do with that trust and how we ensure your data remains secure while helping you achieve better financial clarity.

Information We Collect

Account and Profile Information

When you create your auravinthyra account, we collect basic details that help us provide personalized expense categorization services. This includes your name, email address, phone number, and chosen password. We also store preferences you set for categorization rules, notification settings, and dashboard customizations.

Financial Transaction Data

The core of our service revolves around helping you categorize expenses effectively. We collect transaction details you choose to upload or connect through banking integrations, including transaction amounts, dates, merchant names, and your custom category assignments. We never store your actual bank login credentials – instead, we use secure, read-only connections through authorized financial data providers.

  • Transaction descriptions and amounts from connected accounts
  • Custom categories and tags you assign to expenses
  • Budget limits and financial goals you set within the platform
  • Recurring transaction patterns we identify to improve categorization accuracy
  • Export preferences and report generation history

Technical and Usage Information

To improve our service and ensure platform security, we automatically collect certain technical information when you use auravinthyra. This includes your IP address, browser type, device information, and how you navigate through our platform. We use this data to optimize performance, detect unusual activity, and provide technical support when needed.

How We Use Your Information

Your personal information serves several essential functions that directly benefit your experience with auravinthyra's expense categorization tools. We use your data to deliver the core services you've signed up for, improve our categorization algorithms, and provide customer support when you need assistance.

We never sell your personal financial information to third parties or use it for advertising purposes outside of our own platform improvements.

  • Processing and categorizing your financial transactions accurately
  • Generating personalized spending reports and insights
  • Improving our machine learning algorithms for better automatic categorization
  • Sending you important account notifications and security alerts
  • Providing customer support and technical assistance
  • Detecting and preventing fraudulent activity on your account
  • Complying with legal requirements and regulatory obligations

We also use aggregated, anonymized data to understand broader usage patterns and improve our service for all users. This might include analyzing which categorization features are most helpful or identifying common expense patterns that could benefit from new automation rules.

Data Sharing and Third Parties

We maintain strict controls over who can access your personal information. auravinthyra only shares your data with carefully selected partners who help us deliver our expense categorization services securely and effectively.

Service Providers We Work With

  • Cloud hosting providers who maintain our secure servers and databases
  • Financial data aggregation services that enable secure bank connections
  • Email service providers for sending account notifications and updates
  • Customer support platforms to help resolve your inquiries efficiently
  • Security monitoring services that protect against cyber threats

All third-party providers must sign comprehensive data processing agreements that require them to protect your information with the same standards we maintain. They can only use your data for the specific services they provide to us, never for their own business purposes.

Legal Requirements

In certain circumstances, we may be required to disclose personal information to comply with legal obligations, respond to valid government requests, or protect the rights and safety of auravinthyra, our users, or the public. We'll always review such requests carefully and push back against overly broad demands for user data.

Data Security Measures

Protecting your financial information is our highest priority. We implement multiple layers of security controls designed to safeguard your data against unauthorized access, theft, or misuse.

  • End-to-end encryption for all data transmission and storage
  • Multi-factor authentication options for enhanced account protection
  • Regular security audits and penetration testing by independent experts
  • Automated monitoring systems that detect suspicious activity patterns
  • Strict access controls limiting employee access to customer data
  • Regular security training for all staff members handling personal data

Our technical infrastructure uses industry-standard security protocols, including TLS encryption for data in transit and AES encryption for data at rest. We maintain secure development practices, conduct regular vulnerability assessments, and have incident response procedures ready should any security concerns arise.

While we implement robust security measures, no system is completely immune to risks. We encourage you to use strong passwords and enable two-factor authentication to help protect your account.

Data Retention Periods

We retain your personal information only as long as necessary to provide our expense categorization services and meet our legal obligations. Different types of data have different retention schedules based on their purpose and regulatory requirements.

Account Information

Stored for the duration of your active account plus 12 months after closure to handle any account-related inquiries or legal requirements.

Transaction Data

Retained for up to 7 years to comply with financial record-keeping requirements and provide historical expense analysis when requested.

Technical Logs

Security and access logs are kept for 2 years to support security investigations and maintain audit trails for compliance purposes.

Marketing Communications

Email preferences and communication history retained until you unsubscribe or close your account, whichever comes first.

When data reaches the end of its retention period, we securely delete or anonymize it using industry-standard data destruction methods. You can request earlier deletion of certain types of data by contacting our privacy team, subject to any legal retention requirements.

Your Privacy Rights

Under UK data protection laws, you have several important rights regarding your personal information. We're committed to helping you exercise these rights quickly and transparently.

How to Exercise Your Rights

1

Contact our privacy team at info@auravinthyra.com with your specific request and account information for verification purposes.

2

We'll confirm your identity and review your request within 48 hours of receipt.

3

Most requests are fulfilled within 30 days, though complex requests may take longer with regular updates provided.

  • Access: Request a copy of all personal data we hold about you, including how we use it and who we share it with.
  • Rectification: Ask us to correct any inaccurate or incomplete information in your account or transaction records.
  • Erasure: Request deletion of your personal data when it's no longer necessary or you withdraw consent.
  • Portability: Receive your data in a structured, machine-readable format to transfer to another service provider.
  • Restriction: Limit how we process your data in certain circumstances while maintaining your account access.
  • Objection: Object to processing based on legitimate interests or for direct marketing purposes.

If you're not satisfied with how we handle your privacy rights request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.

International Data Transfers

While auravinthyra primarily operates within the United Kingdom, some of our service providers may process your data in other countries to deliver our expense categorization platform effectively. We ensure all international transfers meet strict data protection standards.

When we transfer your personal data outside the UK, we use approved mechanisms such as adequacy decisions or standard contractual clauses to ensure your information receives equivalent protection. We regularly review our international data transfer practices to maintain compliance with evolving regulations.

  • Cloud infrastructure providers with data centers in approved jurisdictions
  • Customer support tools that may process data in the European Economic Area
  • Security monitoring services that operate across multiple regions

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our services, legal requirements, or data handling practices. When we make significant changes, we'll notify you through your registered email address and provide a summary of key updates.

Minor updates, such as clarifications or formatting changes, will be reflected immediately on this page with an updated "Last Modified" date. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Continued use of auravinthyra's services after policy changes constitutes acceptance of the updated terms. If you disagree with material changes, you can close your account and request data deletion according to the procedures outlined in this policy.